Privacy Policy

Effective Date: 18/08/2025

Trevonix OÜ (“Company”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us.

We operate from Estonia and may provide services in Canada, Estonia, and across the European Union.

1. Information We Collect
We may collect the following types of information:

Personal Information you provide (e.g., name, email address, phone number, billing details).

Usage Information such as IP address, browser type, operating system, and activity on our website.

Transaction Data if you purchase or use our services.

Cookies and Tracking Data to improve user experience, measure performance, and analyze traffic.

2. How We Use Your Information
We use your information to:

Provide and improve our services.

Communicate with you (customer support, updates, promotions where permitted).

Process payments and manage accounts.

Comply with legal obligations (tax, accounting, AML/KYC if applicable).

Protect our rights, security, and prevent fraud.

3. Legal Basis for Processing (EU/EEA Users)
If you are located in the EU/EEA (including Estonia), we process your personal data under the following bases:

Consent (e.g., marketing communications).

Contract (to provide the services you requested).

Legal obligation (e.g., record-keeping, compliance).

Legitimate interests (e.g., improving services, preventing abuse).

4. Disclosure of Information
We do not sell your personal information. We may share information with:

Service providers (e.g., IT hosting, payment processors).

Legal authorities when required by law or regulation.

Business partners only where necessary for delivering services.

5. International Data Transfers
As Trevonix OÜ may serve clients in Canada and the EU, your personal data may be processed outside of Estonia. We ensure appropriate safeguards (such as Standard Contractual Clauses or equivalent protections) when data is transferred internationally.

6. Data Retention
We retain personal data only as long as necessary for:

The purposes described in this Policy.

Compliance with legal, tax, or regulatory requirements. When no longer needed, data is securely deleted or anonymized.

7. Your Rights
Depending on your location, you may have the following rights:

Access – request a copy of the personal data we hold.

Rectification – request correction of inaccurate or incomplete data.

Erasure – request deletion of your data, subject to legal limits.

Restriction – request limited processing of your data.

Portability – request transfer of your data to another provider.

Objection – object to processing, including for direct marketing.

Withdraw consent – where processing is based on consent.

To exercise these rights, contact us at: info@trevonixou.com.

8. Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no system is fully secure, and we cannot guarantee absolute security.

9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”